Privacy Policy

1. Who We Are

AiraCMS is a managed content management and SEO platform. References to "we", "us", or "our" in this policy refer to the AiraCMS service and its operators. If you have questions about this policy, you can reach us at hello@airacms.com.

2. What Data We Collect

We may collect the following categories of personal data when you use our website or services:

• Contact information — name and email address when you fill in our consultation or contact forms.
• Usage data — pages visited, time spent, browser type, and device information, collected automatically via analytics tools.
• Cookie data — see Section 5 for full details on the cookies we use.
• Communication data — any information you voluntarily provide when contacting us by email or form.

3. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to enquiries and provide our services.
• To analyse how our website is used and improve user experience.
• To send service-related communications (not marketing, unless you opt in).
• To comply with legal obligations.

We process your personal data on the following legal bases: legitimate interests (analytics and service improvement), contract performance (when you engage our services), and consent (marketing cookies and communications).

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and services (e.g. hosting, analytics). All such providers are bound by data processing agreements and may not use your data for their own purposes.

We may also disclose data where required by law or to protect the rights and safety of our users.

5. Cookies

We use cookies to enhance your experience, analyse traffic, and support marketing. The categories we use are:

• Strictly Necessary — essential for the site to function. Cannot be disabled.
• Analytics — help us understand how visitors interact with our website (e.g. Google Analytics). You can opt out.
• Marketing — used to deliver relevant advertisements. You can opt out.

You can manage your cookie preferences at any time on our Cookie Settings page.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Analytics data is anonymised and retained in aggregated form.

7. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your personal data ("right to be forgotten").
• Restriction — ask us to restrict processing of your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests or for direct marketing.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at hello@airacms.com. We will respond within 30 days.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our infrastructure is hosted on Cloudflare-backed edge servers with encryption in transit and at rest.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@airacms.com.